Welcome to Raising Aidan (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website
Raising Aidan is a purpose-driven small business run by Melissa Botha. Our mission is to help parents of sensory and neurodivergent children through real stories, affordable sensory products, and emotional support.
We only collect personal information necessary to provide our services or respond to you. This may include:
Contact details: name, email address, and phone number (e.g., when you send a message, fill out a form, or make a booking).
Order details: delivery address, payment confirmation (processed securely through third-party providers like Yoco or your bank).
Website data: general analytics (pages visited, time spent, etc.) via tools like Google Analytics or Meta Pixel to improve our site.
Optional submissions: testimonials, collaboration forms, or speaker booking details you choose to share.
We never collect sensitive financial information directly. Payments are handled securely by our trusted payment partners.
We use your personal data to:
Process and deliver your orders.
Respond to enquiries, returns, and collaboration requests
Send updates on fundraising progress or product news (if you’ve opted in)
Improve our website, communication, and services
Comply with legal and tax requirements
We will never sell, rent, or trade your personal information to any third party.
Our website may use small text files (“cookies”) to enhance your browsing experience. Cookies help us remember your preferences and measure how people use our site. You can disable cookies in your browser settings if you prefer not to share this data.
Because Raising Aidan began as a community fundraiser, we believe in complete honesty about where your money goes. When you buy a product or make a donation, a portion contributes directly to Aidan’s ongoing therapy, medical costs, and family living expenses. We may share progress updates and totals raised publicly, but we never share your personal donation details, unless discussed previously with you for a public thank you.
We take your privacy seriously. Your data is stored securely and only accessed by authorized team members who need it to do their work. We use SSL encryption, strong passwords, and secure hosting to protect your information.
If any data breach ever occurs, we’ll notify affected users as soon as possible, in line with South Africa’s POPIA Act.
You have the right to:
Request access to the information we hold about you
Ask for corrections or deletion of your personal data
Withdraw consent for newsletters or marketing at any time
Lodge a complaint with the Information Regulator of South Africa if you believe your privacy rights have been violated
To exercise these rights, email melissa@raisingaidan.com with your request.
We may use trusted third-party services to operate parts of our site — including:
Payment processors (PayFast, PayPal, Yoco, etc.)
Email marketing tools (Mailchimp or similar)
Analytics (Google Analytics, Facebook Pixel)
These providers have their own privacy policies, and we encourage you to review them.
We care deeply about children’s safety online. Raising Aidan’s site is family-friendly, but we do not knowingly collect personal data from children under 13. If a parent or guardian believes a child has submitted personal info, please contact us to remove it immediately.
We may occasionally update this Privacy Policy to reflect legal, technical, or operational changes. The updated version will always be posted on this page with a new “Last Updated” date.
If you have any questions or concerns about this Privacy Policy, please contact:
Raising Aidan
📧 Email: melissa@raisingaidan.com
📍 Randburg, Johannesburg, South Africa
Thank you for trusting us with your story, your support, and your privacy. Together, we’re raising Aidan, and raising hope. 💛
